After deplaning, your first stop is Immigration.

• Make sure you have your current passport in hand. An Immigration official will verify your document. There are now passport readers available that help to facilitate the arrival process.

Next stop is Baggage Claim to collect your bags.

• Please report any delayed bags at this time to the airline personnel and retain a copy of the report.

After Baggage Claim, the last stop is Customs.

• A Customs official will request your Customs Declaration Form or QR code and ask you to push a button.

  • If you receive a red light, your luggage will likely be examined. If you get a green light, you may proceed to the exit, although a random examination of your luggage could still be conducted.

After exiting Customs you will go through two rooms.

• Please avoid engaging in conversation with anyone in these rooms as they are time share representatives and are not affiliated with your trip. They may tell you they are there to pick you up, or that you need a confirmation number to proceed. Please disregard their comments and walk to the outside of the terminal exiting through the glass doors to the open air.

Once you are outside of the arrivals terminal, you will see a series of numbered canopies/shaded areas. Continue walking straight, crossing the street to arrive at Canopy / Shaded Area #6.

• Terramar representatives wear a uniform of short sleeved yellow shirts and khaki pants. They will be holding a sign with the Blueprint logo for easy identification and you will be departing from that area (Canopy / Shaded Area #6).